Onboarding Process

We are excited to work with you!

#1 Customer Information

To get started we need to take some information from you for our records and to get started. The information we take will be secure and protected. We never sell your information and will only use for purposes of offering you our services/products.

Part of this process is ensuring that you make the relevant payment(s) as per discussion with us and your proposal and/or invoice. If you haven’t received already it should follow this part of the process.

#2 Onboarding Information

When we start any work for our customers we need to understand some information about what we are doing for you. This document will help us to understand everything and give us a good start.

Please complete as much as you can, only relevant information is all we need.

Click relevant project type

#3 Client Portal

Our work is transparent, we want you to be able to see what is happening and the process steps. You will be able to use our portal to:

Our team will send you an invite for our client portal after the first few steps.

#4 Content and Revisions

The last steps will be to supply us with:

This information is what we will need to produce the services/products for you. As mentioned these can be uploaded to our portal once you have access.

#5 Other information

So this is everything. Just in closing we want to let you know that we use the following ways to communicate while we are working with you:

You've finished. Now the fun begins!

Need help?

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Sales Support

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Talk to our team

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Customer support

Are you a customer and needs some help or support with your product or service?